Rolletto Casino Privacy Policy
Privacy Policy
This Privacy Policy explains how we at Rolletto, operated by Santeda International B.V. (License: OGL/2024/1798/1048), collect, use, and protect your personal information. By using our services, you consent to the data practices described in this policy.
Who We Are
Rolletto is operated by Santeda International B.V., located at Poreias, 2 3011, Limassol, Cyprus. For any privacy-related queries, you can contact us at [email protected].
Information We Collect
We collect the following types of information:
- Personal Information: Name, date of birth, address, email, phone number, and identification documents required for account verification
- Financial Information: Payment details, transaction history, and gambling patterns
- Technical Data: IP address, browser type, device information, and cookies
- Usage Information: Gaming preferences, betting history, and website interaction data
How We Use Your Information
We use your information to:
- Verify your identity and prevent fraud
- Process your deposits and withdrawals
- Provide customer support
- Comply with legal and regulatory requirements
- Improve our services and user experience
- Send you relevant promotional communications (with your consent)
Data Security
We implement robust security measures including SSL encryption and secure data storage protocols to protect your information. Our security measures include:
- Encrypted data transmission
- Secure payment processing
- Regular security audits
- Restricted staff access to personal data
Data Sharing
We may share your information with:
- Payment processors to facilitate transactions
- Identity verification services
- Regulatory authorities when legally required
- Gaming software providers to deliver our services
Your Rights
Under applicable data protection laws, you have the right to:
- Access your personal data
- Correct inaccurate information
- Request deletion of your data
- Withdraw consent for marketing communications
- Request data portability
Cookies Policy
We use cookies to enhance your gaming experience and website functionality. These include:
- Essential cookies for website operation
- Analytical cookies to understand user behavior
- Functional cookies to remember your preferences
Data Retention
We retain your personal information for as long as necessary to provide our services and comply with legal obligations. For inactive accounts, we retain data for 5 years as required by gaming regulations.
Changes to This Policy
We reserve the right to update this Privacy Policy at any time. Significant changes will be communicated via email or website notification.
Contact Us
For any privacy-related queries or requests, please contact us at:
Email: [email protected]
Address: Poreias, 2 3011, Limassol, Cyprus
Last Updated: February 2024